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Monday, July 25, 2011

AVG Antivirus Support in New-York

AVG 9.0 Free Edition has a lot to offer to your computer security. It’s a favorite antivirus product for millions of home users, but the worst thing happen when one is about to do AVG update. It often gets ceased with the error message "Access Forbidden by Server", "Database is outdated", etc.
In alone New-York,
AVG has a robust user-base of around 1, 00,000. On daily basis, we get calls people seeking technical support for AVG in New-York.
Most of the problems in the update incur due to the presence of any third-party software, which may block the update process. Outdated Windows can also be a reason behind the update. Hence, just make sure that your Windows Update is enabled.
To resolve outdated database situation you can modify the system time display settings from the Control Panel. Proceed as follows: Open Start - Control Panel - Clock, Language, and Region - Set the time and date - Change date and time. Re-set date and time and then click “Update Now” in AVG Free to make sure you have the latest update files.
Whether you are in New-York or anywhere else AVG Technical support can provide quick solutions to any of the related issues.
Emergence of independent

Tech Support portals has its own benefit. The moment you call on to fix any issues, your call is entertained by experts, who can remotely do the entire troubleshooting on your behalf, in a pretty same manner as they are sitting in front of your machine.
Enjoy the
Remote tech support, and stay protected anytime anywhere!

Tuesday, July 19, 2011

Fix AVG Update Issues with Windows 7

Yesterday, I got a call from US; the customer had issues with the AVG free antivirus and he was looking for a reliable tech support for AVG. He said, “I have the little warning flag on the taskbar on the right side that says AVG isn't turned on.” “It then asks to click ‘Yes’, if I would like to turn it on. I click yes and nothing happens. I still get the warning.” He further added.
I enquired about the Windows operating system running on it. It was Windows 7 64-Bit system. I then asked for the remote access, to which is readily agreed upon.
This type of issue often comes after AVG antivirus update on the system.
I took the system into “Safe Mode”, then run “System Restore” to set the date and time earlier to the AVG update, and re-installed the AVG antivirus. I also configured the software, and finally updated it with the latest virus and spyware definition. I also updated the Windows and customized the Windows Firewall settings.
Then the customer was informed of the resolution, and asked for system restart. He did, and the system ran extremely well, with no conflict, and the AVG product was fully visible with all its features. I instructed the customer on how to update AVG antivirus.
He was satisfied to the bottom of the heart with the tech support. He was so overwhelmed that he said, “This time my heart doesn’t have the bottom to say, ‘Thank U’.”

Friday, July 15, 2011

Fix Kaspersky Issues and Protect Your System Data

A few hours back a customer called up for Technical Support to Fix a Computer Issue. His concern was regarding Kaspersky Antivirus 2011 software. He said “Every time I start my computer Kaspersky does not run and the windows security alert keeps telling me my firewall and malware protection is off. Can you deal with? Are you from Kaspersky Technical support?
I confirmed, “’Yes’, you are at right place”, but we are independent of Kaspersky Labs. “So would you tell me in detail, about what operating system you have,” I asked. 

Though he was a bit confused but then I assured him that we have the expertise to resolve the Kaspersky antivirus related issue, then I showed him the web-portal. I told him that we won’t charge him unless the issue is resolved, and he will be getting a warranty period as well. He agreed upon to have the Tech Support Service.
Then I asked for the remote access of the system, and once I got the permission, I went ahead. I explored the console settings of the Kaspersky antivirus, configured it and updated it with the latest viruses and spyware definition. Further investigation revealed that the firewall was also disabled. I enabled and configured it as per the Internet usage.
Then I informed him that our Antivirus Support task is over and you can resume computing.
This is just an instance; many such issues come in light, when there is hardly any major issue. All we need to do is to configure the software and update it. You may also do the same by following benevolent solutions available with our technical support portal, and protect your system against all old and new malicious Internet threats.




Tuesday, July 12, 2011

Get Updated Kaspersky Antivirus to Stay Safe on Internet

Yesterday, I came across a 70-year-old computer user, she was quite soft-spoken but the fragile tone of her was reflecting the deep hidden grief, which she had. When I asked for the problem, she almost broke up, “Why God is so cruel to me?” 

Gradually, I gained her confidence and then enquired in detail. She went on, “While playing online game on my computer the day before yesterday, I came across a link on the website, which was disclosing some pension scheme for the elderly people. Unfortunately, I filled up some account details, and they looted me.”
I got the problem root, but was helpless about the lost which had been. Then I controlled my emotion and recalled my technical job. I asked her to have the remote access of the system. After diagnosing I found that the system has been deeply infected with viruses and spyware despite of the kaspersky antivirus available.
Further investigation revealed that the Installed Kaspersky Antivirus was not functional, and was outdated as well. I told the lady about the security breaches in her system. She said, “Help me please, I need reliable Kaspersky Antivirus Help, ‘Can you do so’?”
I embraced her. And then I uninstalled Kaspersky antivirus, which was obsolete and then equipped the machine with a latest and the updated one. I configured the software too.
Then I got back on phone, consoled her that now the system is ok, but am really sorry for the financial lost, which you had. Now, you can play online games. I told her a few steps how to manage the computer security and update Kaspersky antivirus on regular basis.
After bit documentation, I said, “Thanks for calling Antivirus support of our company”, but the moment she caught my word and said, “Oh, no, its me, who should ‘Thank’, you people are great, God bless you.”

Friday, July 1, 2011

Get Norton Antivirus 2011 Free

Symantec’s latest in the PC security suite is
Norton Antivirus 2011 free download. It has a higher range of virus definitions and performs decidedly better at tracking rootkits, worms and Trojans. It performs a lot of functions automatically taking minimum user interference. The best part about it is that it analyses your behavior the moment you start using it and monitors the kind of functions you need it to perform. It’s fairly adaptive and does not take up the kind of space that you would expect an antivirus to. Plus it’s wired in with Symantec’s cloud protection facility and this makes it especially well equipped in defending against web attacks. It’ll scan your email attachments for spyware, provide verification for links and keep your messenger on protect mode too.

You can install Norton Antivirus 2011 on your computers through a manual download from an installer that you can get anywhere on the web. During installation, it will ask if you want to subscribe to user feedback, download toolbar and configure browser settings. I personally recommend going in for all these options. They work well and integrate you with other users. The automatic scheduler and silent mode is great if you’re tired of notifications popping out all the time, which I am. Another new feature with Norton 2011 free version is the wireless home network shield, and the option to review the security status of every process on your computer. Norton’s latest update is comprehensive antivirus software that works well on slow systems and older versions of Windows too with Tech support for Norton antivirus.
 
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