Are you going to upgrade Internet Kaspersky Security 2011 to the latest version? Be ready to counter the error message "KLAVA component could not be updated".
I faced a similar one yesterday on my HP laptop. Actually, I’m a big security freak and don’t want to take a risk at all. Soon I came to know about the new product features, I decided to perform the update. It went on smooth, but later reported the error.
I instantly contacted Kaspersky support to find the solution. It recommended me to uninstall Kaspersky software, and then install Kaspersky 2012 version to outdo the problem. I was pretty confident about; I navigated to the “Control Panel” to perform the task through the Windows removal tool, as it was the easiest method that I had knew since childhood. And, I did.
Then I navigated to the Kaspersky site so as to find the desired product. I downloaded the file, executed the setup and entered the product-key that I had received as confirmation-mail. Oh, bollocks! I met an eerie message discarding the installation.
I again navigated to the Kaspersky Support portal to check what’s wrong with the software. I came to know that the error may crop due to conflicting outdated software. Now it was enough, I contacted a technician over the phone, who took the remote access of my PC to diagnose the problem. He confirmed, “The uninstallation was not complete, and to remove Kaspersky effectively I need to download and run an uninstallation tool” I agreed; the tool was really a bomb.
Afterwards, he helped me to install Kaspersky Internet Security 2012, and guided me to update and configure it to attain maximum protection.