When I Ran Against The Clock

I was hurriedly closing all files, and was about to leave for home; just then I came across my assistant manager, saying “Send me the quarterly report of the company’s production, as we have to send it the head office for review.” I said, “Alright”, but my heart knows there was nothing right.

In fact he is the ‘Ass’ whom we tolerate for the sake of job, I was literally cheesed off. Whatever, I was left with the panicked task of compiling the report of every working hour of those 90 days, to make him happy.

I went on my trusted HP system, to get the job done, had a glass of water to relief drying tissue, and then turned on like a robot. In between, what I noticed was really blood-sucking. The Internet Explorer was getting flooded with pop-ups, and the home page was distorting, and I was unable to access the shared content.

After repeated attempts I felt disappointed; then I called up one of my colleagues to seek advice as how to fix this computer issue. Immediately he checked the status of the AVG Antivirus running on the machine and found that there is some AVG update problem, and suggested me to go for AVG Technical Help to get rid of it.

He went online for AVG Support from his PC, and generated a service request on my behalf, and amazing it was responded by an expert within a few seconds, and then we discussed the problem, and the technician was able to fix the problem right away over the phone. We thanked him, and had some coffee together.

I ran against the clock and sent the report to the AM.

Kaspersky and AVG Protection Creating Threat for Malware Empire

Are you getting a link related to “Death of Osama bin Laden” or other current hot topics on your social networking sites, or getting e-mails with hot subject-line? Attention! It could be to deceive you, or to redirect you to fake sites stuffed with malicious files. Tricky practices are followed by the Internet bad guys to take out bucks from you. Either they may flash you with “Help” topic or can threat you by saying your accounts can be frozen due to the suspicion that you are linked with terrorism. Don’t take all these easy, the news has been revealed by one of the leading security software player i.e. Kaspersky Lab in its monthly spam report for May 2011.

Kaspersky Lab and AVG are taking the gross responsibility of protecting around 400 million users across the world, which is inhibited by 7 billion people. The advent of the Internet, which has taken the world on a storm, explored new avenues for humankind, but simultaneously it offered a weapon in his hand which could be used to devastate the information system which is the life-blood of modern society. Hence, it becomes enviable for all to have some or the other kind of protection on computer or server to curb the random spread of the Malware Empire.

“Computer Protection” is a broad concept, and given the overwhelming ever emerging threats it has become a vital component in computer set-up. Today every OEM computer manufacturer is emphasizing on the inclusion of effective antivirus, antispyware and antimalware software with its product. But very few take the ownership of related issues, and you are bound to move towards Kaspersky Support and AVG Support portals. Luckily, experts are always available online via phone or e-mail, and can help you with respect to the product-errors. You may search their Knowledge Base & FAQs sections and User Forum, and may download compatible Virus Removal Tools to take the charge on your own.

AVG Technical Support service or Kaspersky Technical Support service is also available from third-party service providers, and is easily accessible through the Internet. With thorough analysis of their services and prices you can get a best deal for computer security. Most of the service providers do have a separate domain as “Antivirus Support” to take care of all security related issues. Their experts can remotely install, activate, update and configure the software products as per demand. They may also fix any related issues in no time to leave behind you with smooth computing experience. In case the machine is infected they may help you to get rid of the malware stuffs in no time.

Reverse Counting for AVG Technical Support

Last week my hp laptop ran into blue-screen problem, in fact, I was in urgent need of getting some crucial data for the official meeting. But as you know “Man proposes and God disposes.”

I tried to run the system scan with the avg, restarted the machine and did some other troubleshooting steps, which I normally avoid and hate to do, but it was not responding at all. Literally speaking it was getting on my nerve. At last I decided to say “sorry” to my boss, but it required courage, which I didn’t have at the moment.

I was in great dismay then one of my colleagues suggested me of a company, which was catering online antivirus support for all brands. I took the number and dialed it from my mobile phone, and within 30-40 seconds my call was connected with the antivirus help desk.

It collected some details regarding operating system, antivirus versions and other things and then guided him to start the system in the safe mode, luckily it worked.

Then the support specialist checked the settings of the AVG antivirus and the Windows Firewall. The firewall was working but the AVG was showing conflicts. It was not in active mode, though it was the paid version.

The antivirus support technician then uninstalled the software effectively via editing the system registry, and installed it back, and the issue was resolved.

Then he advised me to restart the system to make the changes effective, and I did so.

Next what I could see on my system was nothing less than miracle. It was booting as though a brand new laptop. I took a sigh of relief, and thanked him from the bottom of my heart.

Eventually, I attended the meeting, and fortunately my work was admired. Now, I believe that sour grapes can turn sweet also!

Fix AVG Update Issues with Windows 7

Yesterday, I got a call from US; the customer had issues with the AVG free antivirus and he was looking for a reliable tech support for AVG. He said, “I have the little warning flag on the taskbar on the right side that says AVG isn't turned on.” “It then asks to click ‘Yes’, if I would like to turn it on. I click yes and nothing happens. I still get the warning.” He further added.

I enquired about the Windows operating system running on it. It was Windows 7 64-Bit system. I then asked for the remote access, to which is readily agreed upon.

This type of issue often comes after AVG antivirus update on the system.

I took the system into “Safe Mode”, then run “System Restore” to set the date and time earlier to the AVG update, and re-installed the AVG antivirus. I also configured the software, and finally updated it with the latest virus and spyware definition. I also updated the Windows and customized the Windows Firewall settings.

Then the customer was informed of the resolution, and asked for system restart. He did, and the system ran extremely well, with no conflict, and the AVG product was fully visible with all its features. I instructed the customer on how to update AVG antivirus.

He was satisfied to the bottom of the heart with the tech support. He was so overwhelmed that he said, “This time my heart doesn’t have the bottom to say, ‘Thank U’.”